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How the UN’s Internal Justice System Stifles Whistleblowers


Secretary-General António Guterres holding a town hall meeting with United Nations staff members based in Vienna, May 11, 2022. At a recent anticorruption conference, held by Transparency International, a panel focused on how the UN’s internal justice system leaves whistleblowers out in the cold. DEAN CALMA/UN PHOTO

Ask anyone if they will expose a crime if they know their careers might be hurt, and they will most likely give an emphatic no. Yet this happens for many whistleblowers around the world, including at the United Nations.

At the UN, an organization made up of 193 member states, a secretariat led by the secretary-general and dozens of agencies and entities, whistleblowers have to battle an internal justice system that perpetuates a culture of silence. Staff members of the UN are scared of reporting corruption because of possible retaliation, said Mark Polane, president of the United Nations Field Staff Union.

“It is very clear from various surveys that the UN carries out that staff don’t have trust in the system,” Polane said in a panel discussion titled “The United Nations Is Failing Whistleblowers: What Needs to Change,” held at the 2022 International Anti-Corruption Conference, in Washington, Dec. 6-10. “Internally, a lot of things go unreported because the staff doesn’t feel confident that either something will be done or that they will be protected.”

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The UN’s internal justice system has several impediments that make whistleblowing difficult. For instance, in the UN specialized agency that coordinates international air navigation and monitors global regulations, the Montreal-based International Civil Aviation Organization, whistleblowers who are employees can be represented only by a staffer or former staff member.

“That’s a problem, because how many people are going to be lawyers and how many people are going to be trained in the special area of law, and how many people will want to represent someone against their own employers,” said Samantha Feinstein, a staff attorney and director of the International Program at the Government Accountability Project, a nongovernmental organization in Washington.

Similarly, in the UN itself, whistleblowers cannot reclaim attorney fees if they win, which makes many lawyers wary of taking their cases.

James Wasserstrom, a former UN whistleblower at the center of a case in 2007 when he worked for the UN mission in Kosovo, said the problems with the organization’s internal justice system have existed for decades — starting at the top, including Secretaries-General Ban Ki-Moon, Kofi Annan and now António Guterres — hence a need for an aggressive and deliberate effort to change the system.

“It’s the same,” Wasserstrom said. “This is a generational issue. My lawyer had an issue in addressing sexual harassment [that] happened under Javier Pérez de Cuéllar; there is the food under under Kofi Annan; we have my case and so many others under Ban Ki-Moon; and all the ones we saw last night were under Guterres.” (He was referring to a documentary screened at the conference, “The Whistleblowers: Inside the UN.”)

The organizational structure of the UN enables managers to have huge control over staffing decisions: hiring, recruitment and promotion, said Aitor Arauz Chapman, president of the United Nations Staff Union, in New York City. “That in itself is an instant gag.”

“Nobody will speak if they know the people they are reporting to have control over their careers,” he added. “That is one thing we are working very hard at the union to change. That control over people’s careers is the silent killer. People need to know that they work for the UN and if they report any manager, the UN will protect their career and their jobs, not their manager’s.”

All these barriers make the internal mechanism inaccessible for staffers who might want to report a crime — such as in Wasserstrom’s case — leaving them with public channels, although the UN allows its staff to explore such avenues as social media or going to journalists directly, in limited circumstances.

“There are rules that say they cannot make disclosures to the public, and when they do they are violating that rule and have to make a defense that they qualify for this exception,” Feinstein of the Government Accountability Project said. “And the UN can still determine that they didn’t. So, it is very risky for whistleblowers to go public.”

She added, however, that there is much that UN member states can do to ensure that the institution refines its internal mechanism and protects whistleblowers. They must demand an independent, due process procedure to protect such people.

Another way to effect change, Wasserstrom said, is for the UN to hire experts to perform the oversight functions role in the General Assembly. “You cannot trust management to diplomats and politicians because their compasses are so twisted and they are not skilled in these areas,” he said. “So you need real organizational managers who know what they are doing. As long as these positions are staffed by diplomats and politicians, we are only going to get half measures, false choices and false dilemma.”

The independence of authorities in charge of investigating wrongdoings is also key to having an efficient system, said Marie Terracol, the whistleblower protection expert for Europe and Central Asia at Transparency International, the Berlin-based organization that sponsors the annual anticorruption conference. “Appointment at the ethics office is under the control of the secretary-general. Also the ones writing performance evaluations for the directors. This leaves them vulnerable to interference from the management.”

In a big public bureaucracy like the UN, changes can be difficult to make and take time, but Polane warned that silencing whistleblowers and covering up wrongdoings can have great consequences for the organization. When things get covered, it gets worse, he said.

“Having a gold whistleblower system can prevent these kinds of things from getting to a stage where it becomes such a big scandal,” he said.

We welcome your comments on this article.  What are your thoughts on the UN's internal justice system?

Damilola Banjo

Damilola Banjo is a reporter for PassBlue. She has a master’s of science degree from the Columbia University Graduate School of Journalism and a B.A. in communications and language arts from the University of Ibadan, Nigeria. She has worked as a producer for NPR’s WAFE station in Charlotte, N.C.; for the BBC as an investigative journalist; and as a staff investigative reporter for Sahara Reporters Media.

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How the UN’s Internal Justice System Stifles Whistleblowers
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Helmut Buss
Helmut Buss
1 year ago

During my many years in various roles in the UN, the lack of protection of whistleblowers has remained one of my biggest concerns. It is very clear to me that more has to be done and can be done. When Secretary-General Antonio Guterrez declared at the start of his first term that better whistleblower protection was one of the areas he wanted to tackle, I was very hopeful. However, the reality shows that despite changes in the related policies and guidelines, there have not been real improvements. As always, the law (in this case UN regulations and rules) does not guarantee an outcome that is right; and too often I have seen cases where the blind application of the rules prevented the UN from doing the right thing in whistleblower cases. I would hope that (1) the UN has the courage to engage in a lessons learned process (ie. review past cases and assess what went wrong); (2) that more independent bodies are charged with the management of whistler cases; (3) that proven whistleblowers are acknowledged for their courage to speak up and compensated for any harm caused; and (4) leaders/ managers are held accountable for any wrongdoing/ harm created. A final and important point is that the UN protection against retaliation policy should be limited to protected activities that are related to public interest cases. Without that, the policy risks to be used as a final recourse for any complaints a person might have, complaints that can often be processed via other channels.- It is time that we acknowledge the enormous harm that have been creating for people who had the courage to speak up in the interest of calling out wrongdoings and making the UN a better place, and the hope that someone will listen and that the promise of protection against retaliation will be honored.

Terje Andersen
Terje Andersen
1 year ago

when the UMOJA platform was introduced in witch to my understanding all UN activities would be under one platform …therefore i belive the IT centres in Valencia and back up in Brindisi was set up to be so big it can take the future developments of the UN in a safe and get rid of all possibilities of corruption’s and wrongdoings on all levels of the UN…sadly this my did not work out as planned…why if so…as or is it possible that staff is not happy with a computer who’s the boss and help you follow the rules 110% and avoid conflicts and self interest and be happy solving world problems …not internal UN problems…So UMOJA is the answers as only 3% of its vast capacity was used in 2016 i think it was….so if we manages to make the UMOJA platform working we would eliminate all problems and staff of the UN would perform its work as the computer allow it to…lets solve this technically problems and be happy to solve the UN own problems for a better world for us all…( ps…are the UN 110% happy with UMOJA on what it was expected to solve )

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