Susan Manuel has worked extensively in UN peacekeeping and other UN entities as well as in journalism, receiving various awards. Currently, she is an international communications consultant. Previously, she was director, ad interim, of communications and public information for the AU-UN peacekeeping mission in Darfur; chief of the peace and security section in the UN Department of Public Information; acting director of strategic communications and spokesperson's unit for the UN mission in Afghanistan; spokeswoman and deputy director of communications for the UN mission in Kosovo; regional public affairs officer for the World Food Program; and spokeswoman for the UN peace operations in the Balkans. She also worked for the UN in South Africa and in Cambodia.
In journalism, Manuel worked for more than a decade as a newspaper reporter and columnist, including in Honolulu, Washington, D.C., and Nevada. She has a master's degree in journalism and a bachelor's degree in social sciences from the University of California, Berkeley.